General Terms & Conditions

These General Terms and Conditions apply to all offers of Raxmedical Inc. in the online shop including all contracts, delivery and services of orders placed by individuals via this website.

Raxmedical Inc. offers the Terms and Conditions outlined herein as guidelines to be complied with by all visitors utilizing 'ca.daysy.me' website. Please read all information carefully. By using this website, users agree to be bound by these Terms. If you do not agree, please exit this website. Users should periodically review these Terms as Raxmedical Inc. may revise them from time to time as deemed necessary.

1. General Disclaimer

By completing this purchase you agree and understand that daysy will not protect against sexually transmitted diseases and that if used in the prescribed method will reduce the risk of pregnancy but in no way guarantees 100% effectiveness.  Daysy is a Fertility Monitor and not FDA approved as a Contraceptive method or device. Conclusions regarding the contraceptive reliability of monitoring basal body temperature are based upon independent studies.  Information about these studies can be obtained upon request. All information contained on this website is gathered from various resources including the manufacturer's promotional material. We do not accept liability for claims made by the manufacturer or other material resources. The information on this site is not intended to replace professional medical advice.

While there may be information on this website related to certain medical conditions and their treatment, should a medical condition exist, promptly see your own physician or health provider. PLEASE CONSULT WITH YOUR DOCTOR, OR OTHER QUALIFIED HEALTH CARE PROFESSIONAL BEFORE USING ANY PRODUCT DISCUSSED WITHIN THIS WEBSITE.

By accepting delivery of any product purchased from Raxmedical Inc., the purchaser as well as any of his or her appointed agents, including but not limited to, the user of the product as well as any additional person(s) that appears by name on the order under the ‘ship to’ as well as the ‘bill to’ address, together acknowledge full and complete acceptance of these terms and confirm that they will be bound by them collectively regardless of who accepts delivery, so long as such delivery is made to the correct address as stated on the order or is made to any alternate address for delivery that was submitted in writing from the same e-mail address as provided on the original order. 

You can contact our Raxmedical Inc. customer service for questions and complaints on workdays from 9 a.m. to 5 p.m. by phone 1 866 202 2193 or by e-mail at info@ca.daysy.me

Raxmedical Inc.,

PO BOX 1550 STN B

MISSISSAUGA ON L4Y 4G3

2. Warranty

Raxmedical Inc. provides warranty that goods are delivered free of manufacturing defects.

Excluded from any warranty are defects and damages originating in the following: Wear and tear caused by operation, normal abrasion or improper use; mistakes in operating the product and negligent conduct on the side of the customer; operation under wrong conditions or opening the device. The warranty does not include the battery, battery cover and sensor-cap. 

Warranty claims are only valid if the user immediately reports the defect in writing within 2 weeks after such defect is discovered. Usage must be discontinued after the realization of the defect.  All items supplied by Raxmedical Inc. must be returned to Raxmedical Inc. to receive warranty repair. Please keep your invoice as your proof of purchase. BEFORE RETURNING any item, contact the company for instructions on return. Shipping costs are the responsibility of the product owner.  Any additional fees paid by or billed to Raxmedical Inc. related to the return shipping of any warranty item, is the responsibility of the product owner unless terms otherwise stipulate that shipping is included. Any such extra fees will be billed. The warranty obligation shall not apply if the notices of defects are not brought forward immediately as stated. 

Manufacturing warranty is 2 years from day of delivery. 

During the warranty, Raxmedical Inc. is obliged to repair defective devices free of charge, replace them with new devices or refund the purchase price based on discretion of the supplier. Further claims, especially for losses and damages including damages resulting from defects are not covered under warranty. 

2. Returns and Refunds

All returns and exchanges must be completed within 30 days of delivery. Items must be returned at the purchasers expense whether the item is a return for refund or an exchange. A copy of the original invoice must be included.  You may return the product within 14 days of receipt for a full refund less shipping costs.  To qualify for a refund, Daysy must be returned in NEW and original condition, packed in the original unmarked packaging including any accessories and manuals shipped with the product.  For hygenic reasons, Daysy cannot be returned once it has been used. Failure to return all items in their original condition will result in additional fees. The amount of the fee will be based on the retail cost associated with replacing any damaged or missing item. A 10% restocking fee applies to units returned 15-30 days after delivery. Incorrect shipping documentation may incur Customs charges and taxes for which the purchaser will be responsible. Refunds will be less any rebates or bonuses received by the customer.

We do not honor returns or warranty claims from purchases made from other international resellers.

*Extra costs incurred in accepting your return such as customs duties, taxes, handling fees and brokerage fees are non-refundable and are the responsibility of the purchaser. The purchaser also agrees as acknowledged by making payments toward their purchase that any additional fees as described above may be billed to the purchaser’s credit card immediately or at a later date if additional invoices are received from customs brokers or other agents related to the return of the item or order

3. Delivery Guarantee

We ship all product by Canada Post with a signature required on delivery.  Expected delivery is usually within 3-5 business days to most addresses. Raxmedical is not responsible for delays due to influences outside of its own control such as delays caused by improper routing or scheduling by the shipping company, loss by the shipping company or any other such problem outside Raxmedical's direct control.  We are not responsible for delays caused by your inability to accept a package due to incomplete address, rerouting to a new address, or due to an incorrect address including incorrect postal code, or due to no one being available to accept the package.  Proof of performance for this guarantee will be referenced to the date the package is picked up by the courier.

4. Limitation of Liability

In no event shall Raxmedical Inc.or any of its affiliates, or the officers, directors, employees, members, or agents of each of them, be liable for any damages of any kind, including without limitation any special, incidental, indirect, or consequential damages, whether or not advised of the possibility of such damages, and on any theory of liability whatsoever, arising out of or in connection with the use of this Site or the products offered on this Site

5. Copyrights

All materials on this site are owned and copyrighted by Valley Electronics LLC or its Information Providers and may be accessed, downloaded or printed for your personal noncommercial use only. Without the prior written permission of Valley Electronics LLC or its Information Providers, you may not copy, distribute or transfer any material found herein.

6. Trademarks

Unless otherwise noted, product names, designs, logos, titles, words or phrases within this Site are the trademarks, service marks, trade names or other property of Valley Electronics LLC. All other unregistered and registered trademarks are the property of their resp

7.  Changes on Website

Raxmedical Inc. may make improvements or changes in the information, services, products, and other materials on this site, or terminate this site, at any time without notice. Raxmedical Inc. may modify this agreement at any time, and such modifications shall be effective immediately upon posting of the modified agreement. Accordingly, you agree to review the agreement periodically, and your continued access or use of this site shall be deemed your acceptance of the modified agreement.

8. Use

Individuals under the age of 18 desiring to use the site must first obtain parental consent.

9. Concerning Your Privacy

Please see Raxmedical Inc. Privacy Policy for details on how information from the website may be gathered and used.

10. Proprietary Rights

The product supplied remains property of the supplier until all claims under this contract are fulfilled (including all current account balance claims). As long as right of ownership is with the supplier, the customer is prohibited from hypothecation or transferring the ownership of the goods as security, with resale only being permitted within the framework of a proper business operation.The customer hereby assigns any receivables resulting from resale or other legal grounds (e.g. insurance claims and claims for damages) with regards to the products subject to retention of title to the supplier (including all current account balance claims). If other arrangements are necessary for the legal validity of the justification for the retention of title or the assignment of claims , the customer is obliged to meet the necessary arrangements for the supplier. For any property registry entry, the customer hereby renders his permission for the registration.

The customer is obliged to properly insure the goods supplied against the risk of fire, theft and other types of damages.

Ontario, Canada, 2016